The Bureaucracy Diet: How to Survive a World Built on Red Tape
Max Weber died in 1920, which means he never had to spend forty minutes on hold with his insurance company, only to be transferred three times and then disconnected. He never filled out forms in triplicate. He never received an email asking him to complete a survey about his experience filling out a form. And […]
The Bureaucracy Diet: How to Survive a World Built on Red Tape Read More »

